Security Guard Management System

This guard management system is dependable, easy to use, and affordable. DEMO or Call (800) 892-3710 about this security guard management software to decide for yourself.

When we designed the first version of this security guard management system there weren’t a lot of good options out there. And while guard management system options have exploded over the last 15 years or so, the question of which guard management software is actually good has become even more confusing. Most systems are lacking in at least one critical area or another. Of all the different features of a security officer management system, support, dependability, ease-of-use, and affordability, seem to be the major categories of concern. Which makes total sense, since those four pillars are what the best guard management systems MUST be built on.

Although this weakness affects so many guard management SaaS (Software as a Service) companies, it is really due to just a few reasons; all, really just boiling down to one: Greed.

Think about it. Can a BILLION DOLLAR security guard management system provider really not afford 24/7 U.S.-based, expert SUPPORT? We can, and do! I can think of very few industries that need 24/7 expert support than the security industry, but we are one of the VERY few who provide it, much less American, expert support. And do they really need to charge you so much for a complicated, semi-reliable guard management system and security guard app, then raise that price on the regular? Greed.

The other side of the coin is overseas software companies, with little to ZERO American security experience, jumping on the bandwagon to make a buck. Yes, some of these foreign software companies are as affordable as we are, but their inexperience in how U.S. security guard management systems should work will come at a much higher price. And in some of these countries the U.S. dollar goes a very long way, but they still charge as much as we do to store your customers private data overseas? And how do you really fight a security guard management system “solution” company in India or Greece if they destroy or “lose” your data? …Greed.

We are not greedy. We are in this to fight the good fight, provide an honest living for our families, and to be accountable to you.

American made security guard management software and U.S.-based, 24/7 mobile guard management app Support to help you grow: (800) 892-3710 or Demo HERE

You will be pleased to learn that the guard management system staff at Security Patrol Track has decades of actual U.S.-based, physical security experience, while the support staff has invested over 100,000 hours in software and service to the security officer industry. This is far rarer than you know, and really pretty important. And that Support is 24/7. No banker’s hours here! We understand that the security industry doesn’t sleep, so neither does your U.S.-based security guard management system and app support team. Many of our customers have been with us since the beginning, and our amazing guard management software support team is a big part of that relationship.

The Support team is truly second to none, but having a dependable guard management system definitely makes it easier to support. I don’t want to jinx it, but with tens-of-thousands of security officers and managers using the security officer management system and guard tour & patrol app, our Support team takes about a dozen calls a day; and those are just for things like an officer not seeing the link to reset their own password they forgot, or a new manager asking how to add a user. It is not an exaggeration to say that we are all THRILLED to no longer work for previous security guard management software “solution” companies who regularly took over a HUNDRED calls a day, largely because reports didn’t go out or the NFC writer broke in the new “app upgrade” download.

Dependability is key, of course, and not just to relieve our support team! Because the president of Security Patrol Track was an officer and manager in the physical security space before developing the first version of the app, he understood the importance of a reliable guard management system. For that reason, he built Security Patrol Track on the same platform used by Intel, Harvard University, DELL, and many other Fortune 500 companies, medical facilities and schools. Your security officers need not fear an Incident Report not going through and your customers will receive their various security reports like clockwork.

If you are looking for a dependable security guard management system and mobile patrol app that are expertly supported 24/7, call (800) 892-3710 today or schedule a DEMO.   

So, the cornerstones of guard management software reliability and 24/7 U.S.-based support were placed with the original foundation, so what about being easy to use and affordable?

As mentioned at the onset, many security guard management systems and apps seem to be designed by software teams with little oversight from actual security professionals. The sales pitch might be cool, but it’s not fun anymore when your guards require HOURS (and WEEKS?!) of training, and still get confused with guard tour app icons and functions that you may not even need. The president of Security Patrol Track experienced these confused calls from the field when he managed security guard firms. For this reason, he set out to create a mobile guard patrol app and guard management system that was the easiest to use in the industry.  And here we are!

The security guard management system and app use WORDS instead of icons, and include the latest version of the highly illustrated user manual in the upper right of both the security guard app and the guard management system “Admin Portal” (Command Center). Additionally, the training videos run less than an hour for management and less than half an hour for the mobile app functions, including the Supervisor capabilities! This is truly incredible, given all the excellent and sometimes unique functions provided in this security officer management software. These functions are covered in detail under CAPABILITIES in the menu above, but include such features as QR & NFC Scanning, lone-worker protection, DAR, multiple report types, geofencing, internal reports like “Company Vehicle” and “Task Management”, real-time reports and alerts, the very unique and powerful Community Watch App (for your customers!), and MUCH more.

And finally, affordability. Yes, we will make this security guard management system and accompanying guard tour patrol app as cost-effective as possible, which is pretty darn affordable. Our pricing actually competes with those overseas guard management system providers, except that you get American guard management system and U.S.-based 24/7 SUPPORT.

Get the best security workforce software for your money with the Security Patrol Track mobile guard app and security workforce management system. Call (800) 892-3710 or DEMO Today!